Barriers to adopting e-commerce with small to mid-sized enterprises-SMEs in developed countries: an exploratory study in Australia

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Shakir Karim
Ergun Gide




This paper analyses the challenges and opportunities of E-banking in Bangladesh. It also discusses the success of E-banking in Small to Midsized Enterprise-SMEs of Bangladesh and gives a reliable assessment of Bangladesh’s present E-banking infrastructure and its future organizational structure. This paper mainly has used secondary research data and methods to provide a broad investigation of E-banking in Bangladesh, how to overcome the hurdles in SMEs of Bangladesh necessary for SMEs to help facilitate E-banking adoption. The research is subject to academic journal articles, project reports, media articles, corporation based documents and other appropriate information. This paper also analyses the data that was collected from Bangladeshi government and non-government organisations and banking sector. It gathers answers from E-commerce experts, IT students and academics as the respondents’ through interview on the basis of questionnaires which were prepared for this study purpose. Data was also collected by using interviews from Bangladesh E-banking based organizations that are offering their goods and services on electronic channels and professionals involved with E-banking related activities.  The study found that E-banking is steadily transforming the way businesses to be conducted and changing the business environment in Bangladesh. E-banking can provide speedier, faster and reliable services to the customers for which they are relatively happy. E-banking services not only can develop new competitive advantages, it can improve its relationships with customers. As a developing country, Bangladesh is not fully known about E-banking sector. As a result this paper also overviews the issues associated with E-banking e.g. cybercrime and try to explore the future challenges and prospects in Bangladesh. This paper also compares the local E-banking sites with worldwide brand E-banking sites to make an effective solution of Bangladesh’s E-banking.


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How to Cite
Karim, S., & Gide, E. (2018). Barriers to adopting e-commerce with small to mid-sized enterprises-SMEs in developed countries: an exploratory study in Australia. Global Journal of Information Technology: Emerging Technologies, 8(2), 43-54.