Usability Evaluation for Near East University Student Information System
Article Sidebar
Published
Mar 22, 2017
Main Article Content
Abstract
By increasing the number of young people who choose the academic way of life, large-scale universities are faced with information administrative challenges. A Student Information System (SIS) is one of the solutions that provide management facilities for educational and financial aspects. An SIS can be accessed and used by university students as well as all levels of academic staff and university stakeholders. Determining the usability level of the SIS from a Human Computer Interaction perspective is an important consideration for universities. The aim of this paper is to evaluate the usability of the Near East University (NEU) SIS by using ISO/IEC 9126 standards. The ISO/IEC 9126 model has the most suitable metrics for evaluating the internal usability of the systems. The result of this study will be helpful for the NEU SIS developer team when considering improvement possibilities for future versions of the system.
Keywords: usability; ISO/IEC 9126; human computer interaction; student information system; quality model
Downloads
Download data is not yet available.
Article Details
Section
Articles
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Bevan, N. (2001). International standards for HCI and usability. International Journal of Human Computer Studies, 55 (4), 533-552 Bian, P., Jin, Y. & Zhang, N. (2010, August). Research on human-computer interaction design for distance education websites. In Computer Science and Education (ICCSE), 2010 5th International Conference on, 716-719. IEEE.
Btsi Its. (2013). Rekapitulasi Jumlah Mahasiswa Semester Genap Tahun 2012/2013 Per April 2013. Retrieved from Badan Teknologi dan Sistem Informasi ITS: http://btsi.its.ac.id/adminbtsi/jumlah-mahasiswa on November, 24 2013 Gong, C. (2009, August). Human-computer interaction: The usability test methods and design principles in the human-computer interface design. In Computer Science and Information Technology, 2009. ICCSIT 2009. 2nd IEEE International Conference on , 283-285. IEEE.
Dromey, R. G. (1996) Concering the Chimera. IEEE Software, 13 (1), 33-43.
Dromey, R.G. (1995). A model for software product quality. IEEE Transactions on Software Engineering, 2, 146-163.
Fahmy, S., Haslinda, N., Roslina, W. & Fariha, Z. (2012). Evaluating the quality of software in e-book using the ISO 9126 model. International Journal of Control and Automation, 5 (2), 115-122.
Galin, D. (2004). Software quality assurance. England: Pearson Education Limited. Informatics,1-6. Florida: The Rosen Plaza Hotel.
Guarin, C.E.L., Guzman, E.L. & Gonzalez, F.A. (2015). A model to predict low academic performance at a specific enrollment using data mining. IEEE Revista Iberoamericana De Tecnologias Del Aprendizaje, 10 (3), 119- 125.
ISO 9241-11. (1998). Ergonomic requirements for office work with visual display terminals (Vdts) Part 11: Guidance on Usability
ISO/IEC Tr 9126-3.(2003). Software engineering –Product quality -Part 3: Internal Metrics. ISO/IEC JTC1
Kitchenham, B. & Pfleeger, S.L. (1996). Software quality: The elusive target. IEEE Software, 1, 12-21.
McCall, J. A., Richards, P. K. & Walters, G. F. (1977). Factors in software quality. Nat'l Tech. Information Service, 1 (2). 145-155.
O’Bryan, C.A., Johnson, M.D., Shores-Ellis, K.D., Crandall, P.G., Marcy, J. A., Seideman, S.C. & Ricke S.C. (2010). Designing an affordable usability test for e-learning modules. Journal of Food Science Education, 9 (1), 1-37
Ortega, M., Perez, M.A. & Rojas, T. (2004). Construction of a systemic quality model for evaluating a software product. Software Quality Journal, 11 (3), 219-242. Palmius, J. (2007). Criteria for measuring and comparing information systems.
Pande, J., Bisht, R. K., Pant, D. & Pathak, V. K. (2010). On some quality issues of component selection in CBSD. J. Software Engineering & Applications, 3, 556-560. Rochimah, S., Rahmani, H. I. & Yuhana, U. L. (2015, May). Usability characteristic evaluation on administration module of academic information system using ISO/IEC 9126 quality model. In Intelligent Technology and Its Applications (ISITIA), 2015 International Seminar on , 363-368. IEEE. Samadhiya, D., Wang, S. H. & Chen, D. (2010, October). Quality models: Role and value in software engineering. In Software Technology and Engineering (ICSTE), 2010 2nd International Conference on. IEEE.
Widodo, H.P., Kertahadi, M. & Suyadi, I. (2015). The influence of job relevant information, task technology fit, and ease of use information technology due to the user performance: A case study on the and use of academic and financial information aystem in University of Brawijaya. Asian Journal of Social Sciences & Humanities, 4 (2), 128-138.
Btsi Its. (2013). Rekapitulasi Jumlah Mahasiswa Semester Genap Tahun 2012/2013 Per April 2013. Retrieved from Badan Teknologi dan Sistem Informasi ITS: http://btsi.its.ac.id/adminbtsi/jumlah-mahasiswa on November, 24 2013 Gong, C. (2009, August). Human-computer interaction: The usability test methods and design principles in the human-computer interface design. In Computer Science and Information Technology, 2009. ICCSIT 2009. 2nd IEEE International Conference on , 283-285. IEEE.
Dromey, R. G. (1996) Concering the Chimera. IEEE Software, 13 (1), 33-43.
Dromey, R.G. (1995). A model for software product quality. IEEE Transactions on Software Engineering, 2, 146-163.
Fahmy, S., Haslinda, N., Roslina, W. & Fariha, Z. (2012). Evaluating the quality of software in e-book using the ISO 9126 model. International Journal of Control and Automation, 5 (2), 115-122.
Galin, D. (2004). Software quality assurance. England: Pearson Education Limited. Informatics,1-6. Florida: The Rosen Plaza Hotel.
Guarin, C.E.L., Guzman, E.L. & Gonzalez, F.A. (2015). A model to predict low academic performance at a specific enrollment using data mining. IEEE Revista Iberoamericana De Tecnologias Del Aprendizaje, 10 (3), 119- 125.
ISO 9241-11. (1998). Ergonomic requirements for office work with visual display terminals (Vdts) Part 11: Guidance on Usability
ISO/IEC Tr 9126-3.(2003). Software engineering –Product quality -Part 3: Internal Metrics. ISO/IEC JTC1
Kitchenham, B. & Pfleeger, S.L. (1996). Software quality: The elusive target. IEEE Software, 1, 12-21.
McCall, J. A., Richards, P. K. & Walters, G. F. (1977). Factors in software quality. Nat'l Tech. Information Service, 1 (2). 145-155.
O’Bryan, C.A., Johnson, M.D., Shores-Ellis, K.D., Crandall, P.G., Marcy, J. A., Seideman, S.C. & Ricke S.C. (2010). Designing an affordable usability test for e-learning modules. Journal of Food Science Education, 9 (1), 1-37
Ortega, M., Perez, M.A. & Rojas, T. (2004). Construction of a systemic quality model for evaluating a software product. Software Quality Journal, 11 (3), 219-242. Palmius, J. (2007). Criteria for measuring and comparing information systems.
Pande, J., Bisht, R. K., Pant, D. & Pathak, V. K. (2010). On some quality issues of component selection in CBSD. J. Software Engineering & Applications, 3, 556-560. Rochimah, S., Rahmani, H. I. & Yuhana, U. L. (2015, May). Usability characteristic evaluation on administration module of academic information system using ISO/IEC 9126 quality model. In Intelligent Technology and Its Applications (ISITIA), 2015 International Seminar on , 363-368. IEEE. Samadhiya, D., Wang, S. H. & Chen, D. (2010, October). Quality models: Role and value in software engineering. In Software Technology and Engineering (ICSTE), 2010 2nd International Conference on. IEEE.
Widodo, H.P., Kertahadi, M. & Suyadi, I. (2015). The influence of job relevant information, task technology fit, and ease of use information technology due to the user performance: A case study on the and use of academic and financial information aystem in University of Brawijaya. Asian Journal of Social Sciences & Humanities, 4 (2), 128-138.